Help center

How online charter requests work

Turn it on

1. On the Charter dashboard, open the Charter requests card and tap Settings.
2. Turn on charter requests, and choose where you operate and the types of charter you offer.
3. Add your bank details so guests can pay.

The path of a request

1. The guest opens your charter page, chooses a package, and sends a request.
2. You see it in the Charter requests card, with a badge on the menu.
3. Open it, enter your price and a short message, and send the quote. Send the message by SMS, WhatsApp or Viber.
4. The guest opens their link, sees your price and bank details, and attaches a slip or chooses cash.
5. You see Payment sent. Tap Check payment, look at the slip, and tap Confirm payment.
6. The trip and invoice are created. The guest can save a receipt with a QR code.

If something is wrong

Use Message to ask the guest to send the slip again. Use Reject or Cancel if you cannot take the charter.

Plans

Online charter requests are included on plans that have e-tickets, and during the free trial.